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Embedded Chat

Question
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edited Apr 7, 2021 1:58PM in Integrations and APIs

Summary

We are needing to use a custom JSON file for an off site chat

Content

We have an embedded chat with a custom JSON that works on our own site. But off site, we can't reference the JSON file in our directory. Is there any way to do this? It seems like im missing something. I tried referencing the file path with a url but nothing has worked for data-oit-config-url = "OIT.json"

Code Snippet

<script
    id="oit-loader"
    data-oit-config-url = "OIT.json"
    src="https://site.widget.custhelp.com/s/oit/latest/common/v0/libs/oit/loader.js" async>
</script>

    <inlay-oracle-chat-embedded
    
        id="chatInlay"
        class="inlay"
        inlay-hidden="true"
        polling-enabled="true"
        queue-id = "000"
        site-type="osvc"
        site-url="site.widget.custhelp.com"
        >
    </inlay-oracle-chat-embedded>

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