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Advanced Controls - Inconsistency in Job Scheduling — Cloud Customer Connect
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Advanced Controls - Inconsistency in Job Scheduling

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edited Aug 11, 2022 8:44PM in Risk Management and Compliance 4 comments

Summary

UX and "Auditability" are impacted by the inconsistency in job scheduling within RMC.

Content

We are having a few problems currently at my client:

  1. Jobs are scheduled from multiple different screens within RMC. I would recommend having all of these available in the "Scheduling" tab of Setup & Administration to improve the user experience.  
    • You schedule the Global User Synchronization from the Global Users tab within Setup & Administration
    • You schedule the Transaction Synchronization from the Advanced Controls Configurations tab within Setup & Administration
    • You schedule the Security Sync and Report Sync through the Scheduling tab of Setup & Administration
    • You schedule control runs through the Advanced Controls page (by shift-selecting the applicable controls and click Actions > Schedule). 
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