Customer Spotlight: Broadcom
Welcome to the Customer Spotlight series! Join us as we share how our customers are driving value with DataFox. Stay tuned to learn more from Broadcom.
After spending $30 billion acquiring other companies, Broadcom was not only much bigger, but it also had a new business model that was overwhelming its CRM process. It previously relied on a few big customers for revenue. Now, the company had many thousands of customers of all sizes. Therefore, Broadcom turned to Oracle for new applications, as it could no longer rely on manual customer tracking processes.
Broadcom delivered Oracle Sales and Oracle CPQ to eight countries, with more than 700 users, without interrupting the sales process. It integrated more than 20 applications and migrated 30,000 contracts and 200,000 customers. Once live on Oracle Sales and CPQ, Broadcom automatically generated more than 200,000 sales renewals.