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maker/checker option when adding new answer to the knoweldege management — Cloud Customer Connect
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maker/checker option when adding new answer to the knoweldege management

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edited Jun 8, 2022 8:37AM in Agent Desktop 2 comments

Summary

is there is an availbilty to have a maker/checker so the answer will not be added until the checker give confirmation on the added answer to the knowledge management?

Version

21 A

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