Adding To and CC contacts in a mail as Secondary contacts
SummaryAdding To and CC contacts in a mail as Secondary contacts
We want to add all the contacts, which are in the CC and To field as a secondary/Linked contact for that incident. we have extracted the emails from the To and CC in the custom fields. Now we want to associated those email as the secondary contacts.
Are there any scripts available to achieve this or any documentation that will help us to achieve this?