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Ability to track user change in Audit Report on Team — Cloud Customer Connect
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Ability to track user change in Audit Report on Team

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edited May 24, 2021 9:11AM in Account Reconciliation

Summary

Request for capability to identify member change in Team

Content

Description:

The current Audit Report on Team only records creation or name change of the Teams. There is no audit trail on the user of the team being added or removed.

We want to track the movement of users in the teams.

Use Case and Business Need:

  1. In the event users complain about the access being randomly changed, the information can be used to determine whether it is an administrative error or a system issue/bug
  2.  It provides additional recording and monitoring of administrative activities, hence increase accountability and overall security.

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