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SSO Set Up in Service Cloud/B2C using OKTA as identity provider

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edited Jun 8, 2022 12:10PM in General Technical Discussions 1 comment


This article describes setting up an okta domain and integrating it with B2C service for using okta for backend api authentication


B2C Service supports SAML 2.0 single sign-on integrations, which lets your agents and customers log in using credentials supplied by external identity providers (IdPs) as described here. Okta is one such IdP that can be used to secure authentication.

Technical Walkthrough
Setup Okta

1. https://developer.okta.com/docs/guides/implement-oauth-for-okta/create-oauth-app/
    Follow the steps mentioned here to create your own org in okta.
2. Once you have your own Okta org, login and create an Okta App.

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