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Not possible to embed Sales Cloud within Service Cloud? — Cloud Customer Connect
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Not possible to embed Sales Cloud within Service Cloud?

Received Response
edited Jun 13, 2022 4:13AM in General Technical Discussions 1 comment


Is it not possible to customize Service Cloud to add a sub tab somewhere and refer sales Cloud within that using Browser Control feature?

Saw an Oracle Support note which says this is not supported from Service Cloud side and wasnt sure if that is correct as it would seem to be such a basic requirement.

Embed Oracle CX Sales In Oracle Service Cloud (Doc ID 2670400.1)




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