You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

How to limit categories on Ask a Question to a single product

Received Response
10
Views
1
Comments
edited Jun 25, 2021 7:38PM in Customer Portal 1 comment

Content

We are using the ProductCategoryInput widget on the Ask a Question page.  It currently shows all of the categories in our list.  We only want a subset of categories listed here, but we want the full list of categories available for the knowledge base. If I make certain categories not visible to the user then the knowledge article using that category disappear also.

I would like to create a Product called Ask A Question and link the Ask a Question categories to it, then just show the Ask a Question categories in the ProductCategoryInput widget.

Is there any way to do this or something similar without creating a custom widget?

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!