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Bulk changes to Answer Categories

Accepted answer
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edited Jun 25, 2021 8:12PM in Customer Portal 8 comments

Summary

Is there a way to use the data import wizard or some other method to change the Category for a bunch of related answers?

Content

Hello,

We are working to update our category list for our knowledge base. We have many answers that need to have their categories updated. Is there a way to change a category for multiple answers at the same time?

Thank you,

Scott

Version

21A

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