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Use Inlays to embed B2C Service functionality directly into your web pages — Cloud Customer Connect
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Use Inlays to embed B2C Service functionality directly into your web pages

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edited Jun 8, 2022 10:32AM in Agent Desktop

Summary

Inlays embed B2C Service functionality directly into your web pages for a better customer experience.

Content

With Inlays, your customers don’t need to navigate away for help anymore – self-service and chat assistance are right where they need it.  To help you understand its capabilities, we assembled 3 key resources into a Feature Kit, which will take you less than 30 minutes to review:

  1. Short (2 minute) video overview of Inlays, expected benefits, deployment and proposed next steps.
  2. Single page Do You Know About B2C Service Inlays document that highlights expected benefits and includes links to additional resources for Users and Administrators.

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