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Invalid syntax for decimal numeric entry reference

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edited Jul 7, 2021 2:40PM in Agent Desktop 1 comment

Summary

Error while accessing Info Log

Content

Hi,

I am trying to access info log from site configuration and got error message "Invalid syntax for decimal numeric entry reference" I am also sharing screenshot. Initially opened Error log and jumped to Info log. Instantly got this error. There is no CPM code involved here and did not even open the file manager. I tried to send this error to Oracle by hitting Send button. However I am not sure if they would get this error information. 

Anyone had faced similar issue before. Please share your thoughts

Thanks!!
Baljeet

Version

Oracle Service Cloud 20 D
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