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pre-fill login with email — Cloud Customer Connect
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pre-fill login with email

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edited Jul 14, 2021 11:33PM in Agent Desktop 4 comments

Content

hey guys,

this would be for the contact workspace and the incident workspace.

if i were to create a new contact and fill up the email, how can i automatically pre-fill the login field with this email?

sidenote: i was able to do it thru cp when you create an account or ask a question with a new contact by using hooks. but i don't know how to do it in the console.

thanks for your help!

Version

20D

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