Account Unlock Mechanism
SummaryAccount Unlock Mechanism
I have a requirement where we need to Unlock a Locked Staff Account when it gets Locked (Real Time) & send an email to Staff Account saying your account has been Locked .
Can we have a Link placed on the Login page of Oracle Service Cloud that will open a Page (Custom script) with Unlock Mechanism defined in it (CPHP code)
I have checked the Msg base named - USERNAME_PASSWD_ENTERED_INCOR_ACCT_MSG but when I edit this and place an <a> tag it appears fixed on the login page but I want this to be displayed only when user enter incorrect email/password.