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EPM Cloud - unable to import Retrieve Buffer size setting during daily DR pod synchronization

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edited Jul 23, 2021 2:11AM in EPM Platform

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We have requested Oracle to enlarge our EPM Cloud pod's Retrieve Buffer size, as the default sizing (20KB) is not sufficient for some of the forms and dashboards to open due to our large number of entities and other dimension members.

However, during daily synchronization to DR pod (which is done thru EPMAutomate Importsnapshot function as instructed in Oracle documentation), this setting cannot be imported, so the DR pod's Retrieve Buffer size is always reset to 20KB after daily synchronization.

So if we ever need to failover to use the DR pod one day, users will not be able to open some of the forms and dashboards, not until Oracle helps us to increase the sizing from backend, which usually takes at least 3 working days after we log the request! This would be crucial if it happens to fall into users' peak submission deadline. 

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