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Is it possible to update/edit the dictionary in Knowledge Advanced for content authors — Cloud Customer Connect
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Is it possible to update/edit the dictionary in Knowledge Advanced for content authors

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edited Jun 8, 2022 8:37AM in Agent Desktop

Content

Hi all

We have common terms that appear throughout our articles, company names, products etc. However every time content authors spell check the article we have to go through and ignore/ignore all the "incorrect" spellings of these terms based on the spell check dictionary. 

Is there a way to update this dictionary to include our specific terms. 

Thanks in advance

Jared

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