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ODA integration with Service Cloud Desktop App — Cloud Customer Connect
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ODA integration with Service Cloud Desktop App

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edited Aug 2, 2021 11:56AM in Agent Desktop 1 comment

Summary

Integration between ODA and Service Cloud Desktop App

Content

Is it possible to integrate ODA and deploy it right into the Service Cloud Desktop application? (Not pertaining to live agent feature - we are working on a project wherein we have to deploy ODA within the OSVC desktop app itself, where the bot should reside right at the OSVC app.)

 

Thanks,
Mc

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