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Additional Single quote in Incident Created date in API Response

Received Response
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edited Jun 8, 2022 12:11PM in General Technical Discussions 2 comments

Summary

REST API returning additional single quote for all date fields

Content

Hi,

I am using REST API analyticsReportResults for custom report result. Every time I get date fields i.e. incident.created and incident.closed fields in single and double quotes as shown below

https://customer.custhelp.com/services/rest/connect/v1.4/analyticsReportResults

Method - POST

Body

{

"id" :10033

}

Response

{
    "count": 10000,
    "name": "Incidents by Orgs Collection",
    "columnNames": [
        "CreatedDate",
        "ClosedDate",
        
    ],
    "rows": [
        [
            " ' 2021-01-05 12:38:59 ' ",
            " ' 2021-02-03 01:30:25 ' ",
        ]
}

 

 

Is there a way to remove double quote or single quote from response ? or Is it standard out of box functionality 

Appreciate your help and suppport

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