Knowledge Article: Translation Impacts in Shopping Flows
SummaryHow to triage Items that are not available in multiple languages during shopping
Customers / Support
My colleague Ifeanyi has put together, what I think is a very helpful primer on triaging a very commonly asked aspect of shopping. Why am I not able to find an item in Language X but it is available in Language Y.
The document details various scenarios and triage aspects that you should set out to use as your first step in trying to resolve such queries.
Let us know if you have any questions.