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Knowledge Article: Translation Impacts in Shopping Flows

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edited Dec 29, 2021 3:00AM in Self Service Procurement 16 comments

Summary

How to triage Items that are not available in multiple languages during shopping

Content

Customers / Support

My colleague Ifeanyi has put together, what I think is a very helpful primer on triaging a very commonly asked aspect of shopping. Why am I not able to find an item in Language X but it is available in Language Y. 

The document details various scenarios and triage aspects that you should set out to use as your first step in trying to resolve such queries.

Happy reading!

Let us know if you have any questions.

Best

Ashok

 

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