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FCCS Entity Dimension Governor Limit — Cloud Customer Connect
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FCCS Entity Dimension Governor Limit

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We have a few questions relating to entity dimension governor limit of 5000?

 

Background:
In the situation where multiple alternative entity hierarchies (with a large number of members) are required the limit can be reached because Oracle advise that we cannot share parent entities. In deep entity hierarchies, i.e., with multiple parents, this will result in many "cloned" parents required and hence the governor limit can be reached.

 

Questions
1. Has anyone reached the entity dimension governor limit of 5000 and have you followed the required process of requesting an increase in FCC dimension governor limits?
2. How long did the process take, how detailed was the testing and what performance did you experience?

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