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Live Chat Sound Notification to stay on in BUI — Cloud Customer Connect
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Live Chat Sound Notification to stay on in BUI

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edited Jun 8, 2022 10:32AM in Agent Desktop 1 comment

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Is there a way to default the live chat sound notification to stay on in the browser user interface (Browser Agent Desktop)?

If turned on, it resets to off after the user logs out and logs back in the next time. 

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