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Service Cloud Integration with Microsoft 365 — Cloud Customer Connect
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Service Cloud Integration with Microsoft 365

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Hi All,

I'm looking for some documentation on OSvC integrations with Microsoft 365.

  • What level of Integrations OSvC have with Microsoft 365?
  • Is it possible to connect the O365 mailbox with a Service Cloud?

Any inputs on this will be highly appreciated.


Version (include the version you are using, if applicable):

Code Snippet (add any code snippets that support your topic, if applicable):

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