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Display Categories only on Chat Launch Page

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edited Jun 7, 2022 1:23PM in General Technical Discussions 8 comments

Summary: we would like to remove products and display Categories only on Chat Launch Page

Content (required):when launching the chat form, we want the user to select a category for the reason they are contacting us via chat.

Version (include the version you are using, if applicable):

21A


Code Snippet (add any code snippets that support your topic, if applicable):

<rn:widget path="input/ProductCategoryInput" table="incidents" data_type="categories" required_lvl="1"  label_input="Reason for Chat" />

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