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Login Help-Forgot Password

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Login help-Forgot password link for agents/staffs

Content (required):

Hi team,

We are using the standard login help link to reset the password in case if the agent forgot his/her password. But we have not received any mail while using this functionality. what are the prerequisites to enable this functionality?

For ex., does Mailbox need to be configured or not

Version (include the version you are using, if applicable):

Code Snippet (add any code snippets that support your topic, if applicable):

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