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Generalized External Data Report Extension — Cloud Customer Connect
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Generalized External Data Report Extension

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edited Jun 13, 2022 4:13AM in General Technical Discussions


Summary

This article aims at walking through a generalized report extension for Browser User Interface (BUI) that can be used to create reports based on any external data.

Use Case

Create reports for any external data using a generic extension.

Functional Walkthrough

The generalized report extension consists of an analytic extension (reportDataListener) and a console extension (reportDataProvider). The reportDataListener extension will provide a generic analytic extension functionality and the reportDataProvider console extension takes care of getting the external data, its filtration, and pagination which is then passed as an array of JSON objects to reportDataListener when a report is executed. When an external data report that needs to be rendered using reportDataListener extension is opened, it will request for the external data from the reportDataProvider extension by invoking an event specific to that table. Once the filtered JSON response data is received back

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