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Duplicate CasePop prevention (DISREGARD) — Cloud Customer Connect
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Duplicate CasePop prevention (DISREGARD)

edited Jun 13, 2022 4:13AM in General Technical Discussions


We are building an extension that performs a CasePop during an event, since the Case may not be saved yet how can I check to see if there is another workspace that already has a CasePop(Incident) already open for a given Contact Id?

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