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Open Separately - BUI Incident limit 10 — Cloud Customer Connect
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Open Separately - BUI Incident limit 10

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Summary:

On the .NET console, there is no restriction when opening multiple incidents using the Open Separately function.

On BUI, if you select more than 10 incidents, the Open Separately option is greyed out.


We need to understand if there is a limit for BUI that is not applied to .NET? We've searched BUI documentation and can not find intel on the Open Separately feature.

Thanks for your help!

Shana

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