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Co-browse not working

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in Agent Desktop 8 comments

Summary: Co-browse not working


Content (required):

Good morning. We are attempting to use Co-browse in a test environment. We have configured the widget in the Livelook admin console and placed the script on the target page. However, the Co-browse widget doesn't show up on the target page. Is there something that needs to be turned on by Oracle in order to enable this function?

-Kerry


Version (include the version you are using, if applicable): 21C


Code Snippet (add any code snippets that support your topic, if applicable):

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