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Removed Links in Question Receipt email

Accepted answer
edited Jun 8, 2022 11:33AM in General Technical Discussions 2 comments

Content (required):

Hi All,

For some reason OSvC removes the links in the Question Receipt email.

So whenever customer sends us a link, we're able to see this link, as on the screenshot below:

However, in the Question Receipt email customer can't see the links he sent:

I've tried to change the Question Receipt template, but it didn't help.

Does any one had such issue, or can advice how to enable those links?

Version (include the version you are using, if applicable):


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