We'd love to hear from you! Provide  feedback  to earn a badge today. Take our quick survey
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Can we notify agents with new articles automatically?

Received Response
1
Views
1
Comments

Summary:

New articles notifications

Content (required):

Dears,

We have a requirement to notify our call center agents automatically once a new content is published on our database sepcially the agents are not subscribed to new articles.

How should it be done? Thanks a lot

Version (include the version you are using, if applicable):

21C

Code Snippet (add any code snippets that support your topic, if applicable):

N/A

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!