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How can we import bulk of articles inside B2C RightNow

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edited Jun 8, 2022 8:37AM in Agent Desktop 2 comments

Summary:

Using B2C to import bulk of articles to use it in Knowledge Advanced

Content (required):

Dears,

We are migrating current knowledge base to 'Knowledge Advanced' and we need to import the articles and existing content in a direct way as in 'Data Import Wizard' component.


1- How can I import them?

2- How can I import them with formatting?

3- How can I import them with attachment?


Thanks..

Version (include the version you are using, if applicable):

21C

Code Snippet (add any code snippets that support your topic, if applicable):

N/A

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