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Inactive Employee Expense approvals - notification flows — Cloud Customer Connect
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Inactive Employee Expense approvals - notification flows

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Summary:

we are implementing the inactive employee expenses process and are happy with the general process i.e. Employee Inactive goes to Line Manager 1, if LM1 inactive then onto LM2, we have created an approval group (role) and if both LM1 and LM2 are inactive then it goes to the group for reassignment

In BPM for testing purposes we have Due Date = 2 days and Escalation Manager 1 level (also at 2 days)

My query relates to what happens with the notifications once it has "Expired"

For LM1 it has gone up to LM2 (1 additional level in the line manager hierarchy)

For LM2 it has done up to LM2 (1 additional level in the line manager hierarchy)

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