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BUI Chat Toast notification visibility

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in Agent Desktop 4 comments

Summary:

Can the chat toast in BUI pop up in the forefront?

Content (required):

The chat toast is only visible when on the OSC BUI tab. If you move away from that tab you will miss the toast. Is there a way to have it appear as it does in the .NET version. In .NET the toast will be seen even if OSC is minimized.

Version (include the version you are using, if applicable):

21B

Code Snippet (add any code snippets that support your topic, if applicable):

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