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Service Cloud Chat APIs

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edited Jun 8, 2022 12:11PM in General Technical Discussions 2 comments

Summary:

From the below shared pictorial representation for Oracle B2C Service Chat Systems working with a custom end-user application, in step 1, "Authenticate custom application", I couldn't find any reference documents on GetChatUrl API.

http://documentation.custhelp.com/euf/assets/devdocs/unversioned/Chat_APIs/Content/14.2/Custom%20Interface%20API/Pictorial%20Flow%20Chart.htm

Content (required):

Documents on Oracle Service Cloud GetChatUrl Rest API is required. We are working on Service Cloud - 3rd Party Messenger integration.

@Jessica Bradley-Oracle @Lennard Low

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