Unable to establish a Chat session
Summary:
Unable to establish a Chat session due to following error.
{
"type": "https://rnowgse12015.rightnowdemo.com/services/rest/crossChannelServices/exceptions/OSC-CREST-00006",
"title": "An attempt to write a resource failed",
"status": 400,
"detail": "A problem setting a property was encountered: not an object; EstablishSession.SessionInformation",
"instance": "https://rnowgse12015.rightnowdemo.com/services/rest/crossChannelServices/latest/establishSessions",
"o:errorCode": "OSC-CREST-00006"
}
Content (required):
URL: https://rnowgse12015.rightnowdemo.com/services/rest/crossChannelServices/latest/establishSessions
{
"sessionInformation": {
"emailAddress" : "[email protected]",
"firstName" : "NG",
"lastName": "Customer",
"question" : "Refunds Issues"
}
}
https://docs.oracle.com/en/cloud/saas/service/19a/cxscc/c_chat_establish_sessions.html
Version (include the version you are using, if applicable):