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Published Answer are not showing result in the Customer Portal

Received Response
edited Jun 8, 2022 8:37AM in Agent Desktop 5 comments


Hi All,

We have 2 instances, Test and Production with the same answers. In the test instance, answers are shown in the customer portal but we tried with the same answer in the Production it's not showing up.

How to achieve this issue. Your help would be greatly appreciated

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