Credit Management: behaviour of credit case folders after modifying a sales order
Credit Management: behaviour of credit case folders after modifying a sales order that used to be in "credit review pending" status.
We use OM and AR, and we would like to implement the credit check functionality.
The setup we would like to use is to screen orders at order submission and set the order status to “credit review pending”.
Imagine we get an order to exceeds the credit limit.
In case we need to modify this sales order after it created a credit case folder, we understand that we need to move it to the DRAFT status and then re-submit the SO for credit check. In such case, will this create a second credit case folder ? Or will it update the first one ?