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Unable to Merge Customer Accounts

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Summary:

Hi,

We are unable to merge customer accounts.

Content (required):

We are unable to merge customer accounts. We closed all open AR transactions and AP transactions.

After submitting the "Run Request Dispatch Job" process. The Workflow is rejecting the merge request. In Schedule Process, the Merge process shows succeeded.

Please advise on how to resolve this issue.

Thank you

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