You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Download File Attachments from Incident Threads

Received Response
edited Jun 8, 2022 12:11PM in General Technical Discussions 2 comments


Content (required):

Hi All,

We have a requirement where we have to download all the file attachments from standard objects.

We have around 1.5 million File attachments on Incident object, which we are planning to download by using the REST API call (https://your_site_interface/services/rest/connect/version/resource/resource_id/fileAttachments) and moving into /tmp/ directory and extracting it from there to our local machine.

We have a separate 0.5 Million File attachments on Incident threads which cannot be downloaded using REST API call.

So basically we have the below two questions.

1) Is there a better way to download the File Attachments from Incidents other than what we are currently planning to do?

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!