You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Agent Scripts vs Workflow

Received Response
11
Views
4
Comments
in Agent Desktop 4 comments

Summary: Agent Scripts vs Workflow


Content (required): Our organization recently implemented both Agent Scripting and Workflow into our OSvC instance, with the help of professional services. I'm wondering if someone can describe Agent Scripts and workflows to me in laymen's terms. I've read the documentation on both, but I am not certain how they work together or coexist. Thank you in advance!

-Kerry


Version (include the version you are using, if applicable): 21C


Code Snippet (add any code snippets that support your topic, if applicable):

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!