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Create Incident post Sending Mailings

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edited Jun 8, 2022 8:58AM in Agent Desktop 1 comment

Summary:

It is possible to create an incident for each contact after a mailing has been sent to them ? Contact mapped to the Mailings will be a static contact list (like having 100 records only). We need to create incident for each contact as they receive the mailing.

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Version (include the version you are using, if applicable):

21C

Code Snippet (add any code snippets that support your topic, if applicable):

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