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Error on creation of Staff accounts through REST API

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edited Jun 8, 2022 12:11PM in General Technical Discussions 4 comments

Summary:

Error : "Cannot save/update: Account(ID=0): Internal Error Description: Not able to acquire lock for call to 'account_create'. without lock"

Content (required):

We are receiving the amount mentioned error on creation of Staff Accounts in Service cloud through REST API. We are unable to proceed further account creation due to this error and stuck up with this. Is there a way to mitigate this issue?

Version (include the version you are using, if applicable):

B2C Version 22A

Code Snippet (add any code snippets that support your topic, if applicable):

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