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Unable to access Database table using Rest API

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edited Jun 8, 2022 12:11PM in General Technical Discussions 1 comment

Summary:

Unable to access Database table data using Rest API

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Hi Guys,

I am trying to retrieve the Agent Login Duration from the Oracle Instance by accessing the table user_trans table using the API below:

https://xxxx--tst1.custhelp.com/services/rest/connect/v1.4/queryResults?query=describe user_trans 

However i am getting a similar error as below when trying to access the session history table:


Any feedback is well appreciated.


Regards,

Sylvia


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