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Show Embedded Chat Inlay only during open chat hours

Accepted answer
edited Jun 7, 2022 1:23PM in General Technical Discussions 5 comments


I am setting up the Embedded Chat Inlay our customer portal. I'd like to hide it when chat is closed and only display it during available chat hours. I this possible? I have office-hours-check="ENABLED" which tells me chat is not available but I'd rather just hide the button.

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Code Snippet (add any code snippets that support your topic, if applicable):

<inlay-oracle-chat-embedded id="chatInlay" class="inlay" site-url="" off-the-record-enabled="true" office-hours-check="ENABLED" file-upload-enabled="true" > </inlay-oracle-chat-embedded>

<script id="oit-loader" src=""

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