Learn about Redwood and be one of the first to join the conversation

Visit Redwood Community
Decimal field is throwing notification errors while saving records — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Decimal field is throwing notification errors while saving records

Received Response
1
Views
2
Comments
edited Jun 8, 2022 10:32AM in Agent Desktop 2 comments

Summary:


Content (required):

We have created some system attribute for incident object which are decimal data type as shown below

when ever we save the record with values without decimal(for e.g. 0, 1, etc. ) either through workspace or connect PHP. we get errors like below as notification and in error logs

we have recreated field but it is still not resolved. has anyone faced similar issue please let me know. Thanks in advance.

Version (include the version you are using, if applicable):

22A

Code Snippet (add any code snippets that support your topic, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!