What contact is shown on the Collections Dashboard?
Need to understand what is the contact displayed on the Collections Dashboard under the Delinquent Customers infotile
On the Oracle Fusion Collections Dashboard, Delinquent Customers infotile, there is a column "Contact" that shows the contact of the customer bill-to site.
In case the site has more than one contact, which contact is displayed?
I can empirically say that it does not show the contact marked as Primary and not necessarily the one having "Dunning" responsibility, so what is the logic behind it?
I would expect it shows the contact with "Dunning" responsibility, which is the one receiving the dunning letter over e-mail, but that's not the case.