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Customize the report of SmartAssistant in Incident workspace Message Tab

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in Agent Desktop 1 comment

Hello All,

I have a requirement to customize the report which is showing in the incident workspace message tab for a smart assistant.

Steps:

  1. Open any incident.
  2. Go to the message Tab.
  3. click on the SmartAssistant button
  4. One popup window will open with the report.


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