Your UX is waiting ...interact, engage, explore in Las Vegas at CloudWorld 2023

Learn more
Auto retire or re-instate articles based on category — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Auto retire or re-instate articles based on category

Received Response
23
Views
1
Comments
edited Jun 8, 2022 8:37AM in Agent Desktop 1 comment

Summary:

Functionality to auto retire or re-instate articles based on category.

Content (required):

Is there a way to automatically retire or re-instate/re-publish an article based on category. Eg. categories related to a certain season will auto retire if they are not relevant to the current time of the year.

Version (include the version you are using, if applicable):


Code Snippet (add any code snippets that support your topic, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!