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Archive and Purge Journeys - Auditing and Compliance Considerations

Received Response


With the 22A feature to archive and purge assigned checklists and Journeys, the purge feature will "Delete all that data from checklist archive tables, just retaining a single allocated checklist and assigned journey entry, marked with the purged date."

Since there will be no record of when a previous task was completed or by who, as there will just be one general checklist/journey with a purge date, how is everyone dealing with record keeping?

If we require certain tasks to have a record kept for longer than the 60 month maximum the archive/purge allows (not common, but may happen), what are our options for being compliant?

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