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Customer Portal search vs KB Search

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edited Jun 8, 2022 10:32AM in Agent Desktop 4 comments

Summary:  Customer Portal search vs KB Search


Content (required): Do the Customer Portal Search and the Knowledge Base Search use the same search engine and algorithm, or are they different?

Thanks!

Version (include the version you are using, if applicable): 22A


Code Snippet (add any code snippets that support your topic, if applicable):

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